“Fast Relief for a Flooded Basement — Available 24/7.”
If you need an immediate sump pump repair because your basement is taking on water, Family Rooter Plumbing and Sewer IL is ready to help with 24/7 emergency service. We specialize in total basement protection, providing professional ejector pump installation and high-performance battery backup sump pump systems to keep your home dry in any weather. By utilizing industry-leading equipment like the Little Giant sump pump for primary water removal and the Ion StormPro backup for fail-safe protection during power outages, we ensure your home is guarded against every type of flooding. We don’t just swap pumps; we install peace of mind.
Sump Pumps
We install cast-iron Little Giant sump pump systems that are engineered for high-volume water removal during heavy storms.
Sump Pump Testing
Regular testing ensures your Little Giant sump pump is ready for the next storm. We check valves, float switches, and basins to prevent unexpected failures.
Basin Cleaning
Debris in your sump pit can clog your intake. We provide thorough basin cleaning to keep your water flow path clear and efficient.
Battery Backup Sump Pump Systems
Never worry about power outages again with a battery backup sump pump. We recommend the Ion StormPro backup for its smart monitoring and reliability.
Battery Health Checks
A battery backup sump pump is only as good as its charge. We perform diagnostic tests on your Ion StormPro backup batteries to ensure they hold a full charge during power outages.
Pump Performance Audits
Using advanced diagnostic tools, we measure the GPH (gallons per hour) of your systems to ensure they meet your home’s specific drainage needs.
Ejector Pumps
Our ejector pump installation features heavy-duty Champion pumps, built to handle basement sewage and prevent messy indoor backups.
Rapid Response
When a pump alarm sounds, you need help fast. Our local technicians are dispatched immediately for any sump or ejector pump emergency in Lake or McHenry County.
Upfront Pricing
Family Rooter Plumbing and Sewer IL provides clear, no-hidden-fee quotes for every sump pump, ejector pump, or Battery Backup Sump pump system installation or repair before any work begins.
Yearly Maintenance & Protection Plans
Basic Maintenance
We use high-definition cameras to check for roots, cracks, or offsets before they lead to a major backup.
Save on all plumbing and sewer services year-round—one repair can pay for the entire plan.
Platinum Protection
“Best Value”
Get a direct line to a professional for troubleshooting advice when things go wrong in the middle of the night.
Preferred Protection
We’ll drain and flush your tank to remove sediment, keeping it efficient and extending its life. Does not apply to Tank-less Systems.
Save on all plumbing and sewer services year-round—one repair can pay for the entire plan.
*All plans can be tailored to match your home’s plumbing and drainage needs.*
Precision Basin & Discharge Mapping
Pro-Grade System Maintenance
Before any installation, we utilize advanced electronic frequency locators to map the exact path of your sump pump discharge lines and ejector pump waste pipes. This precision ensures that your new Champion or Little Giant system is perfectly integrated into your home’s infrastructure without risking damage to other underground utilities.
We don’t believe in a one-size-fits-all approach to pump maintenance. Our technicians carefully inspect your system’s specific components—whether it is a standard primary pump or a high-tech Ion StormPro backup. This detail-first strategy ensures your basement protection remains reliable year-round without compromising the integrity of your sealed basins or discharge joints.
Family Rooter Plumbing and Sewer IL is proud to be a local, family-owned business. We provide 24/7 emergency support for sewer backups and clogged drains throughout northern Illinois, including Fox Lake, Crystal Lake, McHenry, Round Lake, and the surrounding communities of Lake and McHenry Counties. Our mission is to provide top-notch service that keeps your home’s infrastructure running smoothly year-round with our affordable, no hidden fees policy.